Frequently Asked Questions
Please visit our webpage to register your company in our system https://training.safetyfirstconsulting.ca/group-leader-registration/ The person registering will receive the welcome email used to activate the account in the system. You must activate your account via the emailed link before you can begin using the system.
“All participants must use Google Chrome to complete this training. Our
site is designed specifically for use with Google Chrome. If you are still experiencing issues when
using Chrome and you are connected to the internet, please contact support via phone at 905-
669-5444 or email info@safetyfirstconsulting.ca.
- Select the group you wish to add a user to
- Select the “Users” dropdown button
- To add one user, enter their first name, last name, and email address
- To add multiple users, enter their first name, last name, and email addresses (you may also upload users via CSV File)
You will automatically receive an email when any of your completed certificates are due
to expire.
If the training was arranged by your employer, you will notify your supervisor that it is time
to renew.
You can download the csv file. You can fill out the names and email addresses and import this directly to the business account which is already created. This is useful for larger companies and groups. You can find this csv file on your account.
- Click on the gear icon next to the cart icon dashboard/manage employees, scroll to “Enroll Users” USERS drop-down.
The spelling of students’ first name, last name, and email address must be exact for each person entered into the system**
- Deleting user if they have not begun any courses in their group:
- Select the group where the user is registered
- Select the user by (click on the box) next to the user
- Select Remove User
- You cannot delete a user who has started/completed a course. Please contact our support team if you require additional assistance.